Inquiry into Smartcard technology

  • author:

    (author unknown or not listed) (none)
  • published in

    : 2005
  • summary

    : This inquiry arose out of the deliberations of the Parliament of South Australia on questions of how many gaming machines the State should have and how they should be managed. Having decided that there should be an historic 20% reduction in gaming machine numbers, and that new sites should only be able to be licensed after an evaluation of the likely social impact, the Parliament decided that specific advice on some related questions was also required. The Authority has been asked how smartcard technology might be implemented with a view to significantly reducing problem gambling In seeking to answer this question, the Authority has sought and obtained input from a very wide range of stakeholders and gathered other material. The Authority’s analysis of all the available material supports the proposition that smartcard (or like) technology can be implemented with a view to significantly reducing problem gambling, and that this can be done at a reasonable cost. As to the “how?”, the Authority recommends that the adoption of the technology be mandated by the Parliament and that there should be a competitive tender for its provision. Without limiting the options for the competitive tender, one clear option is for smartcard (or like) technology to be integrated with the central gaming machine monitoring system. For this reason, the Authority has also recommended that the Independent Gaming Corporation, which is responsible under its licence for the monitoring system, be an active participant in that tender process. Some of the technology providers submitted that they had not only the technology, but also a fully developed harm minimisation program. The Authority has identified some basic pre-commitment parameters (in money and time spent), but otherwise recommends that further work be undertaken to define the “rules of engagement”. Some members of industry have raised what they see as serious concerns about the implementation of smartcard technology, including cost, privacy and inconvenience issues. The Authority has carefully considered these concerns—and they are dealt with in detail. In the end, the Authority was not satisfied that these concerns outweigh the benefits of the technology. The Authority also noted carefully, and received assistance from, what was submitted from the Concern Sector. While these submissions are generally consistent with the Authority’s recommendations, the Authority has not been satisfied of the need for some of the proposed process—such as not being able to acquire a smartcard in the gaming venue. However, a significant position taken by at least one key stakeholder is its support for card-based cashless gaming—an option not presently available to industry. For the reasons set out above, and more particularly enumerated below, the Authority recommends that a proposal for legislation be put to the Parliament to mandate smartcard technology for the reduction of problem gambling.
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  • type

    : publication
  • publisher

    : Independent Gambling Authority
  • original language

    : English
  • Article entered in GambLIB database on oct. 14. 2009, 08:10
  • Item added by staff